Support & AMC
Annual maintenance contracts with a local helpdesk, SLA response times and a named consultant.
How we approach it
After go-live you keep working with the consultants who built your system. Our AMC covers functional support, bug fixes, small enhancements and upgrade planning, with a helpdesk on Gulf Standard Time and on-site visits in Dubai, Sharjah and Abu Dhabi when a problem is easier to solve in person.
What you get
- Helpdesk via customer portal, email and phone
- 2-hour response time for critical issues
- Monthly bank of consultant and developer hours
- Quarterly health check of performance and data quality
- On-site visits in Dubai, Sharjah and Abu Dhabi
Other services
Often combined with
Odoo Implementation
End-to-end rollout of Odoo Community or Enterprise — from process mapping to go-live and user training.
Migration & Version Upgrades
Move to Odoo from Tally, QuickBooks, SAP Business One or Dynamics — or upgrade an older Odoo to the current version.
Custom Module Development
Odoo modules built around your process: approvals, pricing rules, reports, portals and industry-specific features.
Integrations
Connect Odoo with banks, payment gateways, marketplaces, e-commerce platforms, biometric devices and couriers.
UAE Tax & E-invoicing Compliance
VAT, Corporate Tax and e-invoicing configured correctly in Odoo — and reviewed together with your tax agent.
Free 45-minute ERP assessment
Let's see how Odoo would run your business
Meet a senior consultant at your office in the UAE or online. We review your current systems and processes and tell you honestly whether Odoo is the right fit — and what it would take.